1. WHAT IS THE SHELF LIFE OF THE PRODUCTS?
Our cakes are made the day before shipping to ensure maximum freshness. Enjoy their flavor for up to 20 days at room temperature from the shipping date. If you prefer, the cake stays fresh for 30 days in the refrigerator. For added convenience, it can be frozen for up to 6 months while retaining its full flavor.
2. DO YOU SHIP TO THE UNITED STATES? WILL I BE CHARGED TAXES? HOW LONG DOES IT TAKE TO ARRIVE?
Yes, we ship to the United States. You won’t be charged taxes, and delivery will take 5 to 7 days after shipping.
3. IS THE "BOLO DE ROLO" MADE WITH MARGARINE OR BUTTER?
Quality is our trademark. We exclusively use butter to ensure an authentic flavor and exceptional texture.
4. WHERE ARE YOU LOCATED?
We are a company based in São José dos Campos - SP - Brazil.
5. HOW LONG DOES IT TAKE TO DISPATCH MY ORDER?
Our careful dispatch process, completed within 3 business days, has been meticulously designed to ensure the efficient handling of your order. We record the entry on the first business day after payment confirmation, carry out detailed production and packaging on the second day, and finally dispatch on the third business day. This approach aims to ensure the delivery of the "bolo de rolo" as fresh as possible, as we do not work with stock.
6. HOW ARE THE PRODUCTS PACKAGED?
We use new and reinforced boxes, along with bubble wrap for internal protection. We ensure shipping to all states in the country without problems of damage during transport.
7. WHAT IS THE SHELF LIFE OF THE PRODUCTS?
Our cakes are produced the day before shipment, ensuring the desired freshness. Enjoy the flavor for up to 20 days from the shipping date at room temperature. If preferred, in the refrigerator, the cake maintains its quality for 30 days. For greater convenience, it can be frozen for up to 6 months, preserving all its flavor.
8. DO YOU ISSUE INVOICES?
Yes, all orders are shipped with an invoice.
9. WHAT IS THE SHIPPING COST?
The shipping cost will be calculated based on the total purchase and your location. You can view the amount at checkout before completing the purchase.
10. WHERE CAN I RECEIVE MY ORDER?
We ship to the entire country.
